Ministry of Education's Group Personal Accident (MOE GPA) Insurance Plan for Students

The MOE GPA insurance is provided for all students in government and government aided schools at no cost to parents. This insurance covers students for accidents that may occur during school hours, during school-related activities, and while students are travelling directly to and from school, subject to the policy's claim limits.

We strongly recommend that students seek treatment at public healthcare institutions to ensure sufficient coverage under the MOE GPA insurance scheme. As private hospitals charge significantly higher medical costs, there may be more out-of-pocket expenses for parents/guardians as there are caps to the MOE GPA insurance. Please note that all claims are subject to the policy terms and conditions.

Please refer to the detailed factsheet that outlines the specific coverage details, online claim procedures, and important terms and conditions.

Online Submission Claiming Process:

1. Go to Income’s GPA portal at https://studentgpa.incomegroupins.com.sg

2. Click on “New/Follow up Accident Claim”

3. Complete online claim form

4. Upload tax invoice(s), receipts (outpatient/inpatient claims) and required documents

5. Confirmation email will be sent to parents or students, and school administrator

Follow Up Claim Submission

1. Go to Income’s GPA portal at https://studentgpa.incomegroupins.com.sg

2. Click on “New/Follow Up Accident Claim”

Enquiry on Status of Claims

1. Go to Income’s GPA portal at https://studentgpa.incomegroupins.com.sg

2. Click on “Check Claims Status”

Required Documents

1. For hospitalisation or day surgery, a copy of Inpatient discharge summary/ Day surgery form/ Attending physician's medical report

2. Police report, if applicable

3. If you have submitted a claim to any third party who has reimbursed your bills (e.g. other insurance policies/ insurers/ your employers), please submit copies of the following documents:

• Reimbursement letter/ claim settlement letter from other source

• Copy of the Shield Plan's settlement letter if there is any payment by Medisave-approved Integrated Shield Plan.

Please note that the list of documents above is not exhaustive. Other documents may be requested if necessary.